Privacy policy

Last updated: May 27, 2026

Definitions

Customer: any individual or legal entity who visits, browses, or makes a purchase on the Website.

Website: the online store located at thefrenchnets.com, owned and operated by TheFrenchNets.

Content: all elements constituting the information presented on the Website, including but not limited to text, images, videos, graphics, and product descriptions.

Personal Information: information that, in any form, directly or indirectly, permits the identification of the individual to whom it relates, including name, email address, phone number, mailing address, IP address, and device identifiers.

User: any individual connecting to, browsing, or otherwise using the Website.

Throughout this document,"we," "us," and "our" refer to TheFrenchNets.

1. Website Identification

In the interest of transparency, the following identifies the parties involved in the operation of thefrenchnets.com:

  • Owner and Operator: TheFrenchNets
  • Address: 8593, 1021 E Lincolnway, Cheyenne, Wyoming 82001, United States
  • Email: contact@thefrenchnets.com
  • Phone: +1 512-572-9635
  • Website: thefrenchnets.com
  • Hosting Provider: Shopify Inc., 151 O'Connor Street, Ottawa, Ontario, Canada K2P 2L8
  • Data Controller: TheFrenchNets, reachable at contact@thefrenchnets.com

2. Terms of Use

The Website and its Content constitute intellectual property owned by TheFrenchNets. No element of the Website may be reproduced, distributed, modified, or reused for any purpose without prior written authorization.

Use of thefrenchnets.com implies full acceptance of these terms. These terms may be updated at any time; Users are encouraged to review them regularly.

The Website is normally accessible at all times. Temporary interruptions for technical maintenance may occur. TheFrenchNets will make reasonable efforts to notify Users in advance of any planned downtime.

3. Description of Services

thefrenchnets.com is an online retail store offering outdoor shade nets, canopies, mounting hardware, and related accessories. TheFrenchNets endeavors to provide accurate product descriptions, pricing, and availability information. However, minor discrepancies may occur, and all information on the Website is subject to change without prior notice.

Product images are provided for illustrative purposes. Slight variations in color, texture, or dimensions may exist between the images displayed and the actual product received.

4. Technical Limitations

The Website uses standard web technologies including JavaScript. TheFrenchNets cannot be held responsible for technical damage to a User's equipment resulting from use of the Website. Users are advised to maintain up-to-date browsers and operating systems, and to use appropriate antivirus protection.

The hosting provider ensures reasonable service continuity but may perform maintenance or experience outages beyond our control. Neither TheFrenchNets nor its hosting provider can be held liable for disruptions caused by internet infrastructure, telecommunications providers, or force majeure events.

5. Intellectual Property

All elements of the Website, including but not limited to product names, brand names, logos, text, images, graphics, and page layouts, are the property of TheFrenchNets or are used with authorization. Any unauthorized reproduction, distribution, or use of these elements constitutes infringement and may result in legal action under applicable United States copyright and trademark law.

6. Limitation of Liability

TheFrenchNets acts as the publisher of the Website and is responsible for the accuracy of the Content it publishes.

TheFrenchNets shall not be held liable for indirect damages including but not limited to loss of revenue, loss of opportunity, or data loss arising from the use of or inability to use the Website.

The Website may contain links to third-party websites. TheFrenchNets has no control over the content or privacy practices of these external sites and assumes no responsibility for them.

7. Collection and Management of Personal Data

7.1 Data Controller

The entity responsible for the collection and processing of Personal Information through thefrenchnets.com is TheFrenchNets, reachable at contact@thefrenchnets.com or at the address listed in Section 1.

7.2 Personal Information Collected

Depending on your interaction with the Website, we may collect the following categories of Personal Information:

  • Contact information: name, email address, phone number, billing and shipping address
  • Order information: items purchased, order history, transaction confirmation, shipping tracking
  • Payment information: processed securely by third-party payment providers (Shopify Payments, PayPal, Stripe, or equivalent); we never store full credit card numbers or complete banking credentials
  • Customer communications: emails, chat messages, or other correspondence with our support team
  • Technical and browsing data: IP address, browser type and version, operating system, device type, pages visited, time spent on pages, referring URLs, and general browsing behavior
  • Advertising and analytics data: interactions with our advertisements on Google, Meta (Facebook/Instagram), and other platforms; conversion events; and audience segment data collected through pixels and tracking tags (see Section 9)

Anonymous or aggregated data that cannot be linked to a specific individual is not treated as Personal Information.

7.3 Purpose of Data Collection

Your Personal Information is used for the following purposes:

  • Processing, fulfilling, and shipping your orders
  • Sending order confirmations, shipping updates, and delivery notifications
  • Providing customer support and responding to inquiries
  • Improving website functionality, navigation, and user experience
  • Measuring and optimizing the performance of our advertising campaigns on Google Ads, Meta Ads, and other platforms
  • Conducting remarketing and retargeting to show you relevant advertisements after visiting our Website
  • Preventing fraud, unauthorized access, and misuse
  • Complying with applicable legal and regulatory obligations in the United States
  • Conducting optional satisfaction surveys

TheFrenchNets does not sell your Personal Information to third parties.

7.4 Sharing of Personal Information

We may share your Personal Information with the following categories of trusted third-party service providers, strictly for the purposes described above:

  • Payment processors (Shopify Payments, Stripe, PayPal, or equivalent) for secure transaction handling
  • Shipping and logistics partners for order fulfillment and delivery
  • Website hosting and infrastructure providers (Shopify Inc.) for website operation
  • Advertising platforms (Google Ads, Meta/Facebook Ads) that receive conversion data and audience signals through tracking pixels and tags installed on the Website, for the purpose of measuring ad performance and delivering targeted advertisements
  • Analytics providers (Google Analytics or equivalent) for understanding website traffic and user behavior
  • Email marketing platforms (Klaviyo or equivalent) for sending transactional and promotional communications
  • Legal authorities when disclosure is required by applicable law, regulation, court order, or governmental request

When data is shared with advertising platforms such as Google and Meta, it is used for conversion measurement, audience building, and ad optimization. These platforms operate under their own privacy policies and data processing terms.

7.5 Your Rights

Depending on your location and applicable law, you may exercise the following rights regarding your Personal Information:

  • Right of access: request a copy of the Personal Information we hold about you
  • Right of correction: request correction of inaccurate or incomplete information
  • Right of deletion: request deletion of your Personal Information, subject to legal retention obligations
  • Right to restrict processing: request that we limit how we use your data
  • Right to data portability: request a copy of your data in a structured, commonly used format
  • Right to object: object to the processing of your data for specific purposes, including direct marketing

To exercise any of these rights, contact us at contact@thefrenchnets.com or by mail at the address listed in Section 1. We will respond to all verified requests within 30 days.

7.6 Data Retention

Your Personal Information is retained only for as long as necessary to:

  • Process and complete your orders
  • Maintain your customer account and order history
  • Comply with applicable legal, tax, accounting, and regulatory obligations in the United States

When data is no longer needed for any of these purposes, it is securely deleted or anonymized.

7.7 Data Security

We implement industry-standard security measures to protect your Personal Information, including encrypted data transmission (SSL/TLS), secure payment processing through PCI-compliant providers, and restricted access to personal data.

No method of electronic transmission or digital storage can guarantee absolute security. In the event of a data breach affecting your Personal Information, we will notify affected Users promptly and take corrective measures in accordance with applicable law.

7.8 International Data Transfers

Your Personal Information may be processed by service providers located outside the United States, including in Canada (Shopify Inc.) and other jurisdictions where our third-party partners operate. By using the Website and providing your information, you consent to such transfers. We ensure that all service providers maintain adequate data protection standards.

7.9 Protection of Minors

TheFrenchNets does not knowingly collect Personal Information from individuals under the age of 18. Our products and services are intended exclusively for adult customers. If we become aware that we have collected data from a minor, we will take steps to delete it promptly.

8. California Consumer Privacy Act (CCPA) Disclosure

If you are a California resident, the California Consumer Privacy Act provides you with specific rights regarding your Personal Information:

  • Right to Know: you may request disclosure of the categories and specific pieces of Personal Information we have collected about you, the sources of that information, the business purposes for collection, and the categories of third parties with whom we share it.
  • Right to Delete: you may request deletion of your Personal Information, subject to certain legal exceptions.
  • Right to Opt-Out of Sale: TheFrenchNets does not sell Personal Information. No opt-out mechanism is necessary because no sale occurs.
  • Right to Non-Discrimination: we will not discriminate against you for exercising any of your CCPA rights.

Categories of Personal Information collected in the preceding 12 months:

Category Examples Collected
Identifiers Name, email, phone, address, IP address Yes
Commercial information Purchase history, order details Yes
Internet or network activity Browsing history, pages viewed, ad interactions Yes
Geolocation data Approximate location based on IP address Yes

To submit a CCPA request, contact us at contact@thefrenchnets.com with the subject line "CCPA Request." We will verify your identity and respond within 45 days.

9. Cookies, Tracking Technologies, and Advertising Tags

9.1 What Are Cookies

A cookie is a small data file placed on your device (computer, smartphone, tablet) by your web browser when you visit a website. Cookies allow the Website to remember your preferences, maintain your shopping cart, and recognize your device on subsequent visits. Cookies do not damage your device.

9.2 Types of Cookies and Tags We Use

Essential cookies: required for the Website to function properly, including shopping cart management, user authentication, and secure checkout. These cannot be disabled without impairing core Website functionality.

Analytics cookies and tags: we use analytics tools (such as Google Analytics) to understand how Users interact with the Website, including pages visited, time spent, and navigation paths. This data helps us improve the Website experience. These tools may set cookies on your device and transmit browsing data to servers operated by the analytics provider.

Advertising cookies, pixels, and tags: we use tracking technologies from advertising platforms to measure the effectiveness of our advertising campaigns and to deliver targeted advertisements to Users who have previously visited our Website. Specifically:

  • Google Ads and Google Tag Manager (GTM): we deploy Google conversion tracking tags and remarketing tags through Google Tag Manager. These tags send conversion event data (such as purchases and add-to-cart actions) to Google Ads for campaign optimization. Google may use this data to show you TheFrenchNets advertisements on Google Search, YouTube, and the Google Display Network. Google's privacy policy applies to data processed by Google: https://policies.google.com/privacy
  • Meta Pixel (Facebook/Instagram): we may deploy the Meta Pixel, which sends browsing and conversion event data to Meta Platforms, Inc. for ad measurement, optimization, and retargeting. Meta may use this data to show you TheFrenchNets advertisements on Facebook, Instagram, and the Meta Audience Network. Meta's privacy policy applies: https://www.facebook.com/privacy/policy/

These advertising technologies may collect data including your IP address, browser information, pages visited, products viewed, and purchase events.

9.3 Managing Your Cookie Preferences

You may manage or disable cookies at any time through your browser settings. Each browser provides different configuration options:

  • Chrome: Settings > Privacy and Security > Cookies
  • Firefox: Settings > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Cookies and Website Data
  • Edge: Settings > Cookies and Site Permissions

Disabling cookies may reduce or prevent access to certain Website features, including the shopping cart and checkout process.

You may also opt out of personalized advertising from Google at https://adssettings.google.com and from Meta at https://www.facebook.com/adpreferences.

9.4 Do Not Track

Some browsers offer a "Do Not Track" signal. The Website does not currently respond to Do Not Track signals, as there is no industry-standard protocol for compliance. However, you may use the cookie management and ad preference tools described above to control tracking.

10. Governing Law and Jurisdiction

Use of thefrenchnets.com and any disputes arising from it are governed by the laws of the State of Wyoming, United States, without regard to conflict of law principles. Any legal proceedings shall be brought exclusively in the courts of competent jurisdiction in the State of Wyoming.

11. Changes to This Policy

We may update this Privacy Policy and Legal Notice at any time. Changes will be published on this page with a revised effective date at the top. Continued use of the Website after any such changes constitutes acceptance of the updated terms.

Contact

For any questions about this policy, the processing of your Personal Information, or to exercise your data rights:

TheFrenchNets.

Email: contact@thefrenchnets.com

Phone: +1 512-572-9635

Address: 8593, 1021 E Lincolnway, Cheyenne, Wyoming 82001, United States